FAQ Regarding Using Your Satellite Phone

by | Mar 19, 2013 | Communications

Satellite phone systems have greatly increased the communication capabilities of individuals and businesses with being able to communicate with each other, even in remote locations. The satellite phone works by connecting to orbiting satellites instead of a cell site. These phones provide users with Internet access, voice, and short messaging services. If you have never owned or used a satellite phone, you may have some questions regarding how to use your phone.

Indoor Use Your phone can be used indoors. To get the best service and reception on your phone indoors, you will need a fixed mast antenna. This antenna should be placed outside of the building, in a clear path to the satellite. If the reception is not clear, the antenna will need to be adjusted until you can hear clearly from the phone. Emergency Calls With your satellite phone, you have emergency 911 calling available. This emergency service is available within the 50 states as well as the U.S. Virgin Island, Puerto Rick, and the District of Columbia. Your emergency 911 calls are routed to the emergency call service provider, where a representative collects information regarding your emergency and forwards the information to a Public Safety Answering Point or PSAP, so they will be able to provide you with emergency assistance. Emergency 911 service is free to satellite subscribers. SIM Cards With your phone, you will have a SIM card. It is a removable module with capabilities to store your identify, phone numbers, and your account information. Some models of satellite phones will not work without a SIM card. With these phones, you will have to insert the card into the phone before you will be able to receive or place calls. Service Features Your satellite phone comes with many helpful service features. The same time of services that come with landlines and cell services are also available with your satellite service. With most models you will have call forwarding, 2-stage dialing service, voice mail, and short messaging service or SMS. You should receive a monthly bill for the service that comes with a detailed record of calls.

Purchasing a satellite phone is a great way to increase your business communication capabilities. If you have other questions regarding the use of a satellite phone, you should contact a satellite communications provider who can answer your questions and give you information about how to purchase or rent satellite phones. They will also be able to help you decide which phone best suits your communication needs.

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