How to Vet an Appliance Repair Columbia MD Company before Hiring

by | Mar 19, 2013 | Appliances

It is important that you vet an appliance repair Columbus MD company as this will ensure you get a qualified, trustworthy, and reliable company. Vetting a repair company also involves vetting the technician employed at the company. One way to vet an appliance repair company is looking at the certification of the company and the technicians. Important certifications include NSA Certification, HCA Certification, and GE, Whirlpool, and Maytag Factory Authorization. Going for a company that is authorized to repair the brand you have is important because it ensures your warranty will not be void by the repairs. A company that has technicians who are licensed to repair Amana, Frigidaire, Gibson, General Electric, Roper, Maytag, Whirlpool, Hotpoint, Jenn-Air, Norge, Tappan, Westinghouse, LG, Magic Chef, Kitchenaid, Speed Queen, Insinkerator/ISE, Kenmore, Samsung, Sub zero, and other major brands is more likely to be credible and reliable. This is because these brands will already have done vetting of the technicians before issuing certification. Another way to ensure you get a qualified, trustworthy, and reliable company is to consider the insurance. A credible and reliable appliance repair Columbus MD company will carry professional indemnity insurance as well as workman’s compensation insurance. You could do vetting by considering licensing by Columbus and the state. The relevant licensing bodies will have done vetting before issuing a license. Licensed companies will have agreed to abide by the state-determined standards and they will have agreed to liability for penalties in case of illegal practices. Another way to do vetting is to check with the local Chamber of Commerce. People take their complaints to the local Chamber of Commerce. You should, therefore, check the company you are considering against the Chamber’s blacklist. Another option is visiting the Better Business Bureau (BBB) and other consumer protection agencies. These bodies also receive complaints about appliance repair and other companies. You could do the vetting by considering membership to the relevant professional organization. Professional/trade organizations have strict codes of ethics, rules, and regulations that members have to abide by. A company that has been around for several years is probably credible and reliable. This is because a company that does not have clients will have closed in the first few years of operation. Consider if the appliance repair company has a van for the job and if it has the tools, equipment, and supplies necessary for the job. This is one of the most effective ways of determining if the company is serious with what it does. You could do the vetting by considering where the technicians were trained. A good company will only employ technicians from well-established technical institutions. Visit the appliance repair Columbus company whenever you can since you will be able to look at such things as licenses with a visit. Vetting is an important step when selecting an appliance repair company since it ensures you get a qualified and reliable company that is trustworthy.

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